How To Share Your Budget Details

If you answered yes, well, I happen to respectfully disagree with you dear reader. Do you mind if I point out some reasons why? Before I do, I’d love to try and clarify my stance on this specific subject.

I believe it’s great to share budget details with an individual during a face to face appointment IF THEY ASK for the information. However, if they don’t ask, I truly believe it is good to only talk in percentages and not lead with budget information. (AKA: don’t put your budget details in your newsletter, don’t make the ask in the appointment by sharing you have X amount to raise in monthly support and X amount in cash, and don’t share the information around the water cooler so to speak)

Why you ask? Let’s start off by exploring one major reason.

It is possible if you share your specific budget details, the person with whom you are sharing the information will make uninformed judgments on your lifestyle in ministry. Let’s use an example to illustrate. Say you are fresh out of college and share with a potential partner who is also fresh out of college that your budget to go overseas is $4,200 in monthly support for two years and a cash budget of $35,000. That’s reasonable right? Well lets say that peer is struggling to find a job and could only dream of making that much money each month. When you share this information quickly with them in a face to face appointment, they don’t have the ability to see what goes into that $4,200 per month and $35,000 in cash (overseas insurance, cost of living is higher due to the country you are going to, language learning school, etc.). To them your budget merely seems extravagant in the wake of their own circumstances. In contrast, a family member may do some mental math on your behalf and evaluate that you aren’t making enough for those two years.

All of that to say, if you share your budget details off the cuff in your presentations, newsletters, etc., people are simply prone to make judgements they are not qualified to make.

So what is the solution? As I mentioned briefly above, talk in percentages! Change the sentence from “I need $4,200 in monthly support and $305000 in cash” to this: In order to go over seas I need to raise 100% of my budget. Would you be willing to partner with me at $100 a month?

Another very important thing to mention here: Did you notice in the sentence above I also did NOT mention my need for cash gifts? That is strategic as well, as typically it is much harder to raise monthly support than it is one-time / special gifts. Potential partners (and people in general) tend to default to the least amount of commitment possible, and if you are giving the people an option during your face-to-face appointments to give one time they will take you up on it! This will leave you with less in monthly commitments. Your partners will be patting themselves on the back because they gave, and you leaving disappointed that you didn’t get a new monthly partner.

So as a rule when making the ask: stick to percentages and ask for monthly support alone. 

Now, I realize you may be asking if there are exceptions to this rule? Of course there are. Responses to “asks” are as varied as there are people, and here are some examples of when to deviate:

  • If you are talking to a pastor about church support, go ahead and share the specifics of your budget straight away. Pastors are different than individuals, as they tend to know more about the landscape of needs involved in ministry. Typically it’s helpful for them to have specific information on your budget, so share away!
  • If an individual asks what your budget is, as I mentioned before: go ahead and share. I would advise you to have something written up for this scenario that shows some of the line items in your budget to make it understandable for those who ask.
  • If someone cannot commit to giving monthly support, then ask if they would like to give a special / one-time gift. True it is far better to ask someone for monthly support, but if they can’t commit – definitely explain they can give to your cash budget / give a special gift.
  • If you are sharing a specific goal on a Facebook campaign or special post on social media, it is okay to share a line item in your budget. For instance, a couple I coach challenged their friends on Facebook for Giving Tuesday in November of last year to help them raise $2,000 toward their budget. They shared in their videos and posts that the $2,000 would go toward their language learning costs specifically. They didn’t share the entirety of their budget, but they did project a specific need out of their budget with their audience.

I hope this helps in your communications of your specific budget. You don’t have to share all of the details to ask and to keep people informed! Have any thoughts on the subject? Share them in the comments!

this post is re-posted and edited from original post in 2017 – you can find it here.

Christmas Asks: Yes or No?

I know from my own experience and coaching numerous workers that seeing relatives over the holidays can be stressful, and can be particularly stressful when raising support. Do you make an ask, or just conversation? How much detail should you go into about your assignment with that relative that isn’t a believer? What’s with all the side comments and disapproval from Aunt Merle?!

Sigh.

Unfortunately, I can’t give a formulated response to how to handle every conversation with your relatives. There are simply too many variables, such as the strength of the relationship, how far along you are with raising your budget, if you have had a personal conversation with them or appointment prior concerning support, etc. Making an ask during Christmas may be the best course of action, however it may also not be the time for it. How does one know? The only thing I can offer here without knowing your exact situation are a couple of quick tips:

  1. If you are going to make an ask during Christmas, I would consider trying to prepare your relatives prior, making sure they understand you want to set aside time to talk with them specifically about your assignment and ask if they would like to join some aspect of your team. Essentially, treat it the same as you would prior to an appointment, it’s just the appointment may be during Christmastime.
  2. You don’t want your extended family members to run from you every Thanksgiving and Christmas. Right? Right. Hear me say IT IS OKAY if you don’t ask every aunt and cousin on your list during your three hour Christmas event. It may be best to wait and approach them after Christmas. Think of it too – if you see them during Christmas then you’ve had some great time to simply build up relationship and be a good family member.
  3. If you are having trouble figuring out the best course of action on how to approach family members over Christmas about support, consider asking a seasoned worker or coach on how to best approach these important conversations. Sometimes having a sounding board, and particularly one with experience, can be extremely helpful. Don’t be afraid to get into the weeds with your coach or mentor and explain the relationship dynamics.
  4. When talking about support or your assignment in general, err on the side of boldness and confidence. The more confidence you have in yourself and in your ministry, the more your relatives will too.
  5. Not too much unlike, #4, favor honorable directness over beating around the bush when talking about support. Don’t hem and haw around the subject. Experience has shown me the more up front about it the better.
  6. Lastly and most important: this Christmas, strive to be a good listener.

Listening is one of the most important skills you can learn to perfect in conversation, and all it takes to do so really is a little mindfulness. When it comes to Christmas, you will undoubtably have numerous opportunities to practice! Thus, my main piece of advice is to strive to listen. Be present in the moment, and present with the person in front of you. You can try literally telling yourself  (maybe not out loud though, so those relatives believe your sane) to focus on the people around you and not on yourself. Think about listening more than you speak. Believe that your aunt Merle and cousin Gary have something to teach you, because truly everyone has something to teach you!

All of that being said, below are 10 easy steps to become a better conversationalist. Try and keep these things in mind as you speak with those relatives that may challenge you this Christmas.

listening-5c-20_34854966 (1)

Be a listener that is seeking to understand, not just seeking to get a word in and reply. Your relatives will appreciate your attentiveness and chances are you will feel more inspired and fulfilled by being mindful of the people around you and really focusing on them. Treat your Christmas parties, celebrations, and interactions with relatives as an opportunity for ministry! I pray you have a Merry Christmas friends!

Texting For Appointments

This is a repost from December 2020!

TEXTING STILL ISN’T THE BEST WAY TO ASK FOR AN APPOINTMENT…BUT

I’m writing this post for a specific person. It may not be you, and that’s a-okay. This document is not for you if you are having success asking for face to face appointments via phone. I will always maintain that asking for an appointment via phone is far greater than asking via text message as it promotes relationship, and any time the word “finances” is read in a text it comes across like a billboard, generally drawing people away from responding. I stand by that thought and still agree with it. (read the link for more info!) Thus, if you are calling on the phone – pat yourself on the back and let me give you a high five from the internet. You don’t necessarily need to read any further. 

This post is for you if you are the person who is probably going to go ahead and text asking for an appointment anyway, even though your support raising coach and training has said it is 100% best to phone call and ask for face to face appointments. It is for you too if you are texting someone as a one off and don’t want to botch it, which I completely get.

That being said, I want to be clear that this post is not to condone texting for an appointment as the normal go-to, but knowing it will happen, at least if you text first you have examples of how to best word it. Okay! All that being said, let’s get into some samples. Well, in a minute.

WARNING LABEL TO THE SAMPLE TEXTS FIRST

  1. First off, an important distinction to be made here – THESE ARE TEXT MESSAGES…NOT social media direct messages (DMs). Yes, there is a difference and yes, it does matter
  1. DMs are never going to be as warm as a text message and 1,000% less warm than a phone call. (Pause here and think back to any times you have had people solicit you on FB Messenger en mass for donations. If you have ever had that done to you, you know it’s definitely not relational.)  If you don’t have someone’s phone number, DM and ask them for their contact info, but don’t DM any of these samples below.

***Here’s a sample asking for number and contact information on DM: 

“Hi Christy! Hey, how is Adam doing?? Heard he had a tough fall and have been keeping him in my prayers. I hope he is on the mend. Wanted to ask — could I get your contact info? Phone number, Email address, and mailing address? Zach and I are about to embark on a ministry journey and grabbing contact information. Thanks Christy.” 

  1. Don’t give too much information when sending a text message asking for a face to face appointment. Try to be as brief as possible while still giving needed information. Remember, you are asking for a face to face appointment (or in times of Coronavirus a Zoom appointment), not for them to join your team. You do not want to make an ask in written form or have your face to face meeting over text. Save the details for the appointment. It’s easy to make this mistake and not realize you are doing it, and then all of the sudden you are asking someone for financial partnership in a text. OOOPS. (that’s not a good thing) 
  1. It’s important to realize that there is a hierarchy of relationship when it comes to asking for appointments. Doing so over the phone or even in person is much warmer and relational than in a text. If you’re struggling with how to ask for an appointment – move down this list and start as high as you can! 
    • Hierarchy of warmth and relationship in asking for Face to Face Appointments:
      1. In person
      2. Phone call / Phone call + invitation letter first == these options are always best! 
      3. Invitation letter + Text message
      4. Text message
      5. Email
      6. DM

TEXT SAMPLES

TEXT SAMPLE 1:

“Hey Pete! Do you have time for a quick 2-3 minute phone call?”

(**Always my preferred option for a text message. Use the text to lead to the phone call. If they don’t answer you in a text, you still have the ability to call them later that evening or even the next day – just don’t wait too long. You can also try texting again.) 

TEXT SAMPLE 2: (*No invitation letter prior)

“Hey Taylor. Beau turned 1 years old?!?! WWHUUTT? The nerve of babies to grow. UGH. And how does time fly? Please answer life’s mysteries for me Taylor. I believe in you. 🙃

I don’t know if you’ve heard, but Zach and I are heading to Estonia to be workers with Assemblies of God World Missions. We are pumped. If you have no idea what I’m talking about: HA! 🤗 I would like to fill you in!! 

I’m reaching out because you recently came to mind. We are working on building up our financial and prayer partnership team and have to get to 100% before we can go to Estonia. I know you have been a major influence in my life and would love to connect about joining some aspect of our partnership team. 

Could we A. Zoom this week or next? (I’ll order us some Panera treats or Grub Hub while we meet if it works!) B. Grab coffee outside this week or next? C. Masks and coffee inside this week? 

Let me know what you think one way or another. Importantly, I want you to know that there’s no pressure. Except for you to solve life’s mysteries Tay. That I EXPECT. Love you, your friendship, and that darling 1 YEAR OLD. 

TEXT SAMPLE 3:  (*Invitation letter prior)

“Hi Rosie! I have been praying for you & Fred as you are recovering. My mom said you texted yesterday that you guys are on the mend- praise the Lord!💓 When you are feeling better, Zach and I would love to safely meet and share with you guys about our burden for Estonia, as well as invite you to partner with us, whether that be through prayer or finances. We are here until January 4th, so you just let me know when would be best. Much love to you guys!!❤️❤️”

TEXT SAMPLE 4: (*Invitation letter prior)

“Hey Ron and Kathie. This is Jenn Fortner. How are you all? Been thinking of you and of course Dustin recovering from COVID. I’ve been saying prayers since last time we spoke — How has he been since recovery? 

Would you be able to schedule a time to safely meet this week or next? Let me know if you are available and what works best for you, we are pretty flexible. We would love to connect, hear about how you all are doing, and share a bit more about what we are doing in ministry and see if it fits for you to join some aspect of our partnership team. 

Thanks guys. Most important note: Just want you to know we love you, your friendship, and praying that Dustin is well.”

NOTES

*some of these samples are written during COVID, so take “safely meet” etc out of equation once things go back to normal.

**One of these sample texts mentions “no pressure”. I left this phrase in because that can be helpful in some circumstances. I personally wouldn’t over-use anything that completely gets them out of considering financial support as an important option. I hear phrases from workers all the time like “prayer is more important” or saying during an appointment “consider support and pray about it” or “if you don’t want to it’s no big deal” — which are misleading statements and not always helpful. True, prayer is important but the best prayer partner is typically the one who is giving (Matthew 6:21). True you want someone to consider partnering but don’t throw that phrase into an appointment when now is the time to make the big ask, and they have been prompted to consider prior to your appointment. And finally, plainly said it’s not true that if they don’t want to support it’s not a big deal — even though we should hold yeses and no’s loosely in our hearts — it is a big deal if they join your team! Think through these phrases giving people outs carefully, and don’t overuse them. 


I hope this post and samples are helpful! – JF

WHY WON’T THEY JUST ANSWER THE PHONE?!

A note before we get started, this post will be a great companion to Ghosting! When It’s Time to Make the Final Contact, so make sure you read that post as well if you have’t already! – JF

Do you wonder what to do when a potential supporter doesn’t answer the phone? I’m sure you’ve run into a scenario like this one:

It’s Tuesday evening at 5:30pm and you call Stephanie hoping to connect and ask her for a face to face appointment, but she didn’t answer. Sadly Stephanie didn’t answer your text after you called either. Whomp. Okay, you tell yourself, par for the course. No biggie. Try again later. So you try Stephanie again on Thursday (early afternoon this time) but it’s still crickets so you leave her a voicemail and say a prayer. Nope. Nothing. Now it’s Saturday and you decide to send another text message and ask if Stephanie has time to connect soon. Nada. Now it’s the following week on Wednesday, you try Stephanie’s phone again and she doesn’t answer so you send her a quick email and wait.

And after all of this you are wondering; WHAT HAPPENED? Did I cross the line? When do I stop trying to reach someone who doesn’t answer the phone?

And here we are folks. Have you been there? Are you wondering how do you proceed when someone doesn’t answer phone calls or texts? When is it time to switch means of communication and try to reach them another way? When is it time to stop trying to connect all together? Should you send another text? One more email?

I’ve been there. Below is some advice I hope you find helpful!

VOICEMAILS AND INITAL CALLS

If you are reaching out to a prospective partner for the first time via phone and you reach them: HUZZAH! CONGRATS! If you don’t reach them on that first try, try to remember it’s okay and NORMAL. It doesn’t necessarily mean that they don’t want to talk to you. Breathe deep. And here’s a little hack: if that first attempt goes to voicemail, consider hanging up without leaving a voice mail. This gives you the ability to call back again a day or two without need for explanation.

Another consideration for the first phone call without an answer (and no voicemail) is sending them a brief text message directly after the failed attempt that says something like the following:

“”Hi Stephanie! it’s Jenn Fortner. Could you let me know if there’s a good time to chat for a couple of minutes this evening (or another time soon that works better)? Or I’ll just try you back in a bit. Thanks!” (wording taken directly from a worker who used this and said it was gold!)

They may or may not answer the text. If they don’t answer, don’t give up! Call again, and this time leave a voicemail and communicate the following:

  • If you sent an invitation letter first, tell them that you were calling in reference to the invitation letter you sent them a week ago and would love to connect with them further. You don’t want to give them too many details as to why you are calling, so keep the information short and to the point.
  • If you are calling without prior context (no invitation letter), communicate that you are wanting to talk briefly and mention that you will be calling them back.
    • It should go something like this:
      • “Hi Stephanie! Hope you are doing great. I would love to catch you sometime soon – if you grab a minute give me a call but I’ll try to see if I can catch you at another time. Have a great day and hope to talk to you soon!”

TEXTING

If you feel more comfortable texting rather than calling, consider sending someone a text before you call them (or after you call them – as explained above). In a text prior to calling – ask if it would be a good time to call and that you’d like to speak with them briefly. A brief warning here: Don’t skip ahead and ask for an appointment on a text… I know, texts seem SO MUCH easier than phone calls. Truly, texting is a whole other subject so head here if you want more details as to (1) why a combination of a text message and phone call is better than just a text message for scheduling appointments (2) how do text without giving too much information or (3) why is no one answering my texts.

HOW MANY TIMES SHOULD I CALL BEFORE I QUIT? 

Don’t give up too early, but don’t move into stalking mode either! Neither are good! How often do you call? And when do you throw in the towel? Here’s some advice:

  • Go 2-3 times beyond what you are comfortable with in trying to reach someone on the phone. From what I’ve seen, we are likely to stop ourselves short in attempted communication way too early. It’s likely our fear of rejection or insecurities in asking will get the better of our reaching out way before we become too pushy and cross a line.
  • Switch up your mode of communication after several attempts via phone (my advice is 3 attempts at the very least) to a text message or a Facebook message. However, prior to this try hard to avoid written messages in asking for appointments whenever you can (lots of reasons for why can be found here).
  • Stagger your attempts at calling. Consider waiting a couple of days before trying again if you’ve gotten radio silence thus far. It may look something like this:
    • July 1st – Attempt 1 to call Stephanie Jones (no voicemail). (brief text message afterward Hey Stephanie it’s Jenn Fortner. Could you let me know if there’s a good time for you to chat this evening (If not another time that works?) Or I’ll just try you again in a bit! Thanks” )
    • July 2nd – Attempt two to call Stephanie Jones (brief voicemail Hey Stephanie it’s Jenn Fortner. Hope you are doing great. Just trying to reach you and don’t want to take too much of your time, about a ministry thing. Give me a call if you grab a moment or I’ll try and call you soon. I hope your at the beach or something! I know you were talking about going. Have a great day!”
    • July 7th – Attempt 3 to call Stephanie Jones (brief voicemail: “Hey Stephanie it’s Jenn again. Just trying to reach you, If you get a chance give me a call, but I’ll probably try you again. Hope to chat you soon.”)
    • July 21st – Attempt 4 to call Stephanie Jones (Text before: “Hey Stephanie, just trying to reach you one more time. There is something important I would love to discuss with you – and briefly Can we use the phone for a minute?”)
    • August 7th – Attempt 5 to call Stephanie Jones (maybe voicemail or no voicemail with a text after, but something like this: “Hey Stephanie. I’ll go ahead and email you on the thing I’m trying to connect about to see if that works better for you. I’m sure your busy and hope you guys are having a great summer. If you get a chance to check your email that would be great. Thanks Stephanie!”)
    • August 20th – No answer from email. You text The Final Contact (see post for wording).
  • If still you get nothing from emailing or texting it’s likely time for The Final Contact. Make sure you read this important post if you haven’t already to word that crucial text the best way possible.

SWITCHING COMMUNICATION METHOD

If it’s evident after several failed phone call attempts that the phone is not for them, try switching to text, email, Facebook Messenger, or a combination of some of these things. How you choose to switch it up should largely be placed on past communication you’ve had with that potential partner.

If you don’t hear back from that potential partner after switching modes of communication, try sending the Final Contact. After that Final Contact, you may consider putting that person in some type of organization system you have kept with other potential partners, noting the times you tried communication. And lastly, consider reaching out again after several months of waiting. You never know after several months or when you’re closer to the finish line if that person may get inspired to give. It’s possible that they just needed some time to think about it.

IN SUMMARY

There’s a lot of contingencies in the world financial partnership development and phone calls, but I hope this post helps a bit as you think about your strategy in reaching people who don’t like to pick up the phone.

What are your thoughts? What works best for you? Post it in the comments!

THE CLOSE: How to Close Appointments Like a Pro

Having a great Close to your Face to Face Appointments is almost as important as having a great Ask. What do I mean by the “Close”? Essentially, closing your appointment comes right after The Ask and includes elements like next steps, setting expectations, and getting the financial partner on-boarded to start their giving.

Do you know if your closing your appointments well? Let me ask you a few questions so we can gauge it together:

  • Are you having trouble getting verbal commitments turned in to actual gifts? Do you feel like your chasing your tail?
  • Are you having issues with new partners giving to your organization correctly? Are they seamlessly giving without any hiccups, misdirection of funds, or accidentally just giving one time instead of monthly?
  • Do you think your new monthly partners have clear next steps and expectations of how you will communicate with them?
  • Do you feel like after you’ve done your appointment the real challenge comes in getting ahold of them to turn it in? (why yes! I am aware this question is a bit redundant to the first question!)

If you’ve answered yes to any of these questions – your Close may need a little work and tweaking. Or a lot… It could need a lot of tweaking. I find in the workers that I coach if the Close is not in ship-shape, the process of follow up can become extra cumbersome and challenging. Here are some quick tips to help you tighten up your Close and get those new partners on-boarded to your team.

3 FOLD COMMITMENT:

First things first! While closing your face to face appointment set clear expectations to your new financial partner with a commitment to your team. My commitment suggestion comes in 3 parts: (1) work hard on assignment, (2) communicate regularly, (3) pray for your team.

Imagine you just started giving 100$ a month to a new missionary. As a giver, you would probably like to know what to expect after you start your giving. Right? Right. Therefore, let your shiny new partners know how you will be communicating with them – is it through newsletters and a Facebook Secret Group? Is it via email? WhatsApp or iMessages or Direct Messages? Do you have a TikTok or Instagram account dedicated to your ministry? Do you have a Secret Facebook Group? How often are you doing your newsletters? This is all helpful information to include during the Close of your appointment. I like to do this in my 3 fold commitment to them. It goes a little sum’ like this:

“As a team member I would like to make a 3 fold commitment to you. First, I promise to work hard while I’m on the field, reaching the X people for Christ and working diligently to make relationships with the X people through X Y and Z. Secondly, I promise to keep you updated regularly. Though I won’t be able to connect as consistently via phone because of the connection in X country, I will be keeping my team updated regularily through bi-monthly newsletters and my Secret Facebook Group. The Facebook Group is titled X and I will send you an invitation to it tonight, so be on the lookout. My hope is to shoot out updates there every week. Please feel free to comment or like things there, but keep in mind even though it’s “secret” I still need to be sensitive to not giving too much information due to X country. I also intend to email you from time to time, which leads me to number 3! Thirdly, I would love to pray for you on a continual basis and will be reaching out via email from time to time asking for prayer requests. Please keep me updated as well with any prayer requests as time goes on. My desire is for this to really be a team, as I simply cannot do what I am doing without you. Any questions about that?”

SET GIVING EXPECTATIONS:

“Yes” comes with a wide variety of nuances. It’s like a buffet out there guys. Some will say they need to pray about an amount prior to committing, others will say they will commit 75$ and turn it in tomorrow morning, still others will just say they will turn it in “soon”. No matter their response – make sure to ask two things: (1) If they know the amount and (2) when they would like to turn it in by.

This is important for two reasons:

  1. Because it gives you a frame of reference as to when to expect their commitment turned in by.
  2. Because it helps you know how to respond and set up your follow up accordingly, which can be varied. For instance, if they say they will turn it in this week then your response could be “Great Shelly, that’s going to be so helpful to get to my goal of 50% by the end of the month. If I don’t see it come in by the end of the week I’ll shoot you out a text (you may ask if they prefer text or phone call) to see if you need a reminder or have any questions about how to set it up – does that work okay?” Or, say for instance they indicate they need to pray about the amount. You can then respond with “Great Shelly, do you think a couple of days would be sufficient for that or would you need more time?” (Shelly says a couple of days is sufficient) Then, “Okay, I will text you for follow up Wednesday to see where you’re at after a couple of days to pray If I don’t reach you, I may try and call to reach you. Does that work for you?

SHORT PERCENTAGE GOAL:

Setting a short percentage goal is a little trick I’ve been proselytizing lately. So what does setting a percentage goal mean? Let me explain by setting the stage for this one:

Sally has just said yes to joining your monthly partnership team and has told you she will get it turned in this week. A month has gone by and unfortunately you didn’t do a good job on your close with creating follow up expectations or creating percentage goals. Whomp. To combat situations like this in the future, when Sally tells you she is going to join your partnership team at 100$ a month and will get signed up this week, the next thing you say to Sally is “Oh my Sally! This is so great as it helps me get to my goal of 75% by the end of May! If you can get that turned in this week that would get me closer to that goal and of course closer to 100% by August. I really appreciate it.” See what I did there? I created a short percentage goal to let Sally know it matters when she gets her monthly commitment turned in. A lot of new financial partners don’t know that you will never be able to get to 100% unless they turn in their commitment (though this can vary based on your organization), and the reason is because you haven’t told them! Thus, make sure to communicate clearly (and gently…and nicely, you know what I mean) what your needs are. Creating a short goal that is less than a month away is perfect for getting a little urgency in and communicating that you are working toward getting to 100% in a timely manner. Doing so will help you get commitments turned in efficently.

SET FOLLOW UP EXPECTATIONS:

As a support raising coach I have seen that setting clear follow up expectations can make or break your season of support raising. Essentially you want to do 3 things while setting follow up expectations during your appointment:

  1. GIVING EXPECTATIONS: As above, ask them when they would like to give and how much. (If they are praying / thinking it over this still applies just tweak it)
  2. SHORT PERCENTAGE GOAL: As above, give them a short percentage goal and communicate your needs for having them turn it in.
  3. COMMUNICATE AND CALENDARIZE FOLLOW UP: If they are praying about an amount or unsure of their giving, set a time frame and let them know you will follow up with them. An example could be this: “Great Sally! Thank you so much for praying about a commitment. How much time do you think you need to pray about it? A couple of days? (*Sally says yes) “Okay, how about I text you on Friday and find if you’ve come to any decisions? Would that be okay?” (*Sally says yes) “Great, and if I don’t get ahold of you Sally I may try to call. Thank you so much for praying!” The same process works if they say yes and they get it turned in in a couple of days, just change the wording a bit to something like this: “Okay, if I don’t happen to see it come in by Friday or Saturday I will shoot you a text and see if you need a reminder or any help getting it set up. I’m so thankful Sally and appreciate you being a part of this team. Your giving now will help me reach my short goal of getting to 50% by the end of the month, and 100% by August! Thank you!”

A text to Sally for follow up would look something like this: “Hey Sally! Thanks so much for praying about joining my partnership team. I really loved our time together and am so grateful. Have you come to any decisions? Let me know either way and I appreciate you!”

**Please note, it’s always best to get a new financial partner on-boarded during the appointment, so shoot for that when they choose that entree of the buffet table! It’s like getting the steak! Or maybe like getting the soft serve ice cream after dinner when you were a (big) kid. Remember buffets?!?!**

GIVING INSTRUCTIONS:

Have you ever tried to give a reoccurring gift to a worker/ministry and felt like you were doing rocket science? Unfortunately the process isn’t always easy, and yet again comes with another buffet of options for the giver. Online? On the phone? Via check? It’s likely there are multiple ways your new financial partner could give, and typically not everyone will want to set it up the same way. Your job is to make it as easy as possible for your new financial partner to give. To do this, provide a short sheet of giving instructions. It doesn’t have to be fancy to be helpful! If you don’t know various ways that someone can give to your organization, learn all of the processes and make sure you understand how each works.

So I hope these were helpful! Now you’ll be pro level closing your appointments and getting new financial partners on-boarded to give! Recap:

  • 3 Fold Commitment
  • Giving Expectations
  • Short Percentage Goals
  • Follow Up Expectations
  • Giving Instructions

Aaaaannnnd Closed.

Become a Better Public Speaker In 10 Easy Steps

I used to be terrified to speak in public. Knotty stomach, raised pulse, sweating, and no sleeping the night before. Growing up I avoided any classes that had me speaking in front of the class. I cannot count how many times I ran in the opposite direction if there was even a hint of me having to be in front of a group.

Now, surprisingly, I’m mostly over it. Why the dramatic change? Practice. A lot of practice. I have been blessed with leadership over the years that encouraged me as well as provided no-way-out situations speaking to groups. (I hated them for it then, love them for it now) As for my personal skill level, I cannot say I have arrived exactly where I want to be; but I have come a long way and am proud of where I am today.

A lot of missionaries and those in ministry are plagued by fear of public speaking. Many missionaries are not afraid of public speaking, but have a long way to go to refine the art of giving a impactful message or 5 Minute Window at a church service. Whether you are starting off with cold sweats just thinking about public speaking, a boarder-line professional, or somewhere in between – I hope this simple info-graphic helps. Here are a couple of additional notes for some of the steps above:

STEP 4 VISUALS: If you are having a hard time describing where you are you are going overseas, a job you are doing, etc. use something visual to illustrate it! Also, if you are a missionary or traveling minister speaking at a church, set up a table in the back but don’t let it be boring. Create ways for people to comfortably interact with you after the service.

Some examples: (1) Create a alphabet in the language of the country you are going to so those stopping by your table can spell their names (and children’s names) in your country’s alphabet. (2) Have a video about your ministry continuously playing on a laptop or tablet. (3) Have something small available that represents your ministry.

STEP 9 THE ATTENTION GRABBER: After providing a brief introduction of yourself (and your family if you have one), you need an attention grabber. Use one of the following to grab people’s attention from the very beginning:

  • Share a short personal story. “I’d like to begin by telling you a story about Anna, a 5 year old girl I befriended in Spain.” 
  • Ask a group question or do a quick group survey. “Raise your hand if you have any idea where Qatar is on a map?” (then show the map later on the slide). “What do you think of when you hear the word “poor”? You shouldn’t be receiving actual answers, only developing a story / idea and involving the congregation.
  • A thought-provoking statement. Impressive to everyone (not just you). “Did you know that in Africa 1 out of every 10 people are _______” This of course needs to relate to what you are doing and why you are speaking with the group.

STEP 10 ESTABLISH A NEED: After you have their undivided attention, you must establish need. You can do this in multiple ways. Here are two suggestions that you can effectively establish need:

1. Share statistics and data. Appeal to the congregations logic and reasoning. Don’t overdo the stats — it’s easy to do.

2. Share stories, pictures, or videos. Appeal to the listener’s emotions with these. (If you shared a story for your attention grabber; a good idea is to come back to some aspect of the story, develop it more, and thread it throughout your presentation.)

One last word on public speaking: you will get better at it! Practice makes perfect, and the more you speak in front of groups the better you will become.

Are there any tips you have? Add them in the comments!

Want more information on public speaking, including an effective outline?  Read the Financial Partnership Development Workbook.

How To Make Your Own Prayer Card on Vistaprint

I’m excited to share this wonderful tutorial on How to Make Prayer Cards on Vistaprint. I didn’t make it, a friend of mine in ministry at a sensitive location did. I’d tell you her name, but I can’t, so we will just call her “Designer Debbie”. What I can say is please use this link if you end up using Vistaprint to make your Prayer Card. By using it you will give Designer Debbie discounted materials for future use! WIN WIN http://reward.vistaprint.com/go.axd?ref=TBNJM5

My girl DD is also a really great designer and makes Prayer Cards along with other promotional materials (case documents, connect cards, etc.), so if you want to skip the DIY – contact me and I can get you in touch with her.

So what is a Prayer Card? Think of it as a business card for ministry. Typically they are small, display your tagline, picture, ministry, and contact information. They are helpful for giving out at events, face to face meetings, short conversations, etc. and provide the recipient a quick glance at your ministry and way to keep your contact information. Often these go on refrigerators as prayer reminders, go in invitation letters, thank you cards, pastor packets, and the like. Read along to find out more on how to make your own! Thanks Designer Debbie!

How To Approach Face to Face Appointments During a Pandemic

As I write this many cities across the US have gone to lifting restrictions of a stay at home orders or will do so in the upcoming weeks. We have yet to see how this will effect America in the wake of a virus without a vaccine. In the past few weeks, we have also seen Americans polarized by the politicizing of the virus and their beliefs. Some people believe that COVID-19 is a hoax, others believe it is deadly and dangerous and wear masks while still others don’t, others are grappling with how to reenter their workplaces and remain safe, some people are trying to figure out how to continue work and take care of children who are still not attending school, and others are just 100% over it all together.

Wherever you find yourself on the spectrum of Coronavirus belief (is there a better term? Let me know!) as you ask individuals for appointments in the upcoming months I believe it’s important to stay mindful that others may feel differently than you as far as safety is concerned. Thus, try to respect those differences. As you may be moving into asking for actual face to face appointments, it may be best to try to approach your potential partner by asking what makes them feel comfortable. Here’s a sample dialogue asking an individual for an appointment via phone:

(after beginning conversation and briefly explaining your ministry assignment…)

“…I would love to grab some time with you sometime in the next few weeks to talk more specifically about the vision and goals of this ministry assignment and joining some aspect of my team, whether that’s in prayer or finances or both. I don’t know what you’re comfortable with right now as far as meeting — would it be best to social distance on a porch at my or you’re home, we could use Zoom and meet virtually, or perhaps meet at a coffee shop if you’re comfortable.”

Basically, it’s important to not jump to conclusions as to what your potential partner is comfortable with! Stay mindful and ministry minded. If you need a review of how to approach individuals and churches during this time, this post and this one may serve as helpful guides.

If you have been struggling to make progress in the past few months, remember that God has called YOU to your assignment. He is still on the throne and He knows the times and the seasons. He actually knew this would go down in the midst of your support raising season. Stay focused and stay reminded of your calling. I have personally been so encouraged as I have dialogued with the workers I coach, seeing so many of them add numerous new partners to their team. You’ve got this. He’s got this!

I hope these thoughts help! Reach out if you have questions!

 

 

Amendment to Prior Post: Financial Partnership And The Coronavirus From March 17

While writing the blog post Partnership Development and the Coronavirus on March 17th I referenced work from this wonderful article written on March 13th by Dave Dickens of CRU on MPD and the Coronavirus and did not cite it. Please note my error and apologies to Dave for not citing his work. I have changed the original post and copied it here. As a note, if you want a wonderful emails to subscribe to on the subject of support raising, please subscribe to Dave’s – it’s chalk full of wisdom on the subject. – JF

Many of you in the middle of raising support may be wondering what to do during this unprecedented time. Today there are more school closings, limitations on gatherings of more than 10 people, more chaos at airports, overall social distancing, and the like. We don’t know yet how the coronavirus will affect ministry workers raising support. Dave Dickens of CRU recently offered some brilliant thoughts on his email newsletter list that I wanted to share with you at explaining some helpful things to help you navigate this chaotic season (some of it is slightly adapted to serve this blog’s audience):

    • Let’s be prayerful. Pray for those affected by the pandemic, for ministry leaders who need to make tough decisions, for people’s financial situations, and for open hearts and gospel conversations as people are confronted with a broken world.
    • Reach out to ministry partners to ask how this is affecting them. Create meaningful conversations (via text, phone calls, FaceTime, etc.) and have a ministry mindset when connecting. Send your partnership team texts, emails, or phone calls. Be ready to see your inbox fill up! If you have kids at home from school, maybe have the kids do artwork and write handwritten notes of appreciation and love to your team.
    •  Here’s a sample text reaching out: “I know we are all navigating uncertain times, and was thinking of you today. How are you doing, and how is the coronavirus affecting you? I’m taking some time to pray for you today. Let me know if there are specific things I can be praying for!”
    • Send a coronavirus update prayer letter with specific prayer requests related to your assignment.
    • Because everyone is social distancing and at home, over the next few weeks it may be easier to reach people, and people are definitely wanting to talk. People are more likely to be on social media as well. Think about ways to add value in those spaces and reach out.

Here are some thoughts to expound upon what Dave writes:

  • Have you had a hard time staying organized? Are you caught up on thank you cards? This may be a good time to clean up your organization for financial partnership development. It also may be a good time to upgrade branding, overall materials, or if you don’t have an active presence on Facebook or other social media platforms to start.
  • It probably goes without saying at this point, but meeting face-to-face in person will likely be off the table for a bit (at the very least for some people). Think of partners to reach out to via video appointments. It may be wise to change course of action and instead of reaching out to your “A” list, reach out to those who would be long distance appointments anyhow.
  • It also may be a couple of weeks of relative pause on some people (maybe not all, but some) you were wanting to reach out to – that’s okay and understandable. That also doesn’t mean it’s time to do nothing. Pray, use discernment and common sense before asking for an appointment. If you have a coach, reach out to ask their thoughts on nuance situations – that’s what they are there for!
  • Many churches are not able to congregate during this time, so if you do reach out to a pastor ask for prayer needs. If you are asking for support from the church, suggest possibly doing a window online with them (especially in checking up for a already scheduled service) and be creative. It also may be good to hold off on connecting with some churches for a few weeks while they think of how to shepherd their own flock during this time.
  • One worker sent me an idea of scheduling a face to face via video conferencing, and going the extra mile to send that family some food or a snack and have it placed at their door for the appointment. Creative, thoughtful, and ministry minded!

I hope some of these thoughts at least get the wheels turning as to what to do for the next couple of weeks. It’s definitely not cut and dry. As Dave writes, “in the midst let’s keep our eyes on Jesus and remember His words: “Do not let your hearts be troubled and do not be afraid” (John 14:27 New International Version). Wisdom to be sure.

Also remember, ministry doesn’t start when you get into your full time assignment, it starts now! Ask God how you can serve those around you during this season.

What are your thoughts or questions during this interesting season?

Blog and Website Recommendations On Support Raising

I love picking up bits and pieces from other ministries on support raising. Over the years I’ve done my fair share of digging from various viewpoints – nonprofits, ministries, and other missions sending organizations.

Thus, here’s a list of 15 inspiring blogs and websites that cover a wide variety of subject matter on ministry partnership development.

  1. Cadre 31 Classes: Cadre31 is a company who specializes in telling your story via video. They have a tab on their website dedicated to education on creating your own videos, watch and learn!
  2. Anything from Support Raising Solutions, but I particularly love this one tackling the fear of being a beggar.
  3. This testimony from some workers that I coach remains one of my absolute favorites over the years. I love what God does to meet us when we move in faith, prayer, and fasting.
  4. TedTalk by Jia Jiang on facing rejection. The possibility of rejection and/or facing it is hard – this video on the subject is incredibly inspiring and entertaining.
  5. Video from Global Frontier Missions on Unreached People Groups. This video is so helpful if your assignment is to UPGS. Check the links out to other videos from the same organization that tackle other subjects as well. They are awesome!
  6. Seeing Your Donors As Partners by 101Fundraising maybe one of my favorite blog posts EVER on the subject of financial giving. Get inspired and get perspective.
  7. This guest post by Pastor Chris (on my blog) reminds us that a season of itineration looks a lot like a season on the ministry field. I highly recommend this to anyone struggling with obstacles and fears in raising their support.
  8. Thanking Donors on Social Media from The Balance is a great for those looking to make their social media interactions count. It has some fantastic ideas to get the gears going on your own social media strategy.
  9. This TedTalk from Amanda Palmer on The Art of Asking may be the most helpful TedTalk I’ve ever watched. This is not Christian content by the way, but gives incredible insight.
  10. Loving all of Scott Morton’s blog, author of the essential book Funding Your Ministry.
  11. Do you want to become a better public speaker? Are you afraid of public speaking? Here’s a post from RealSimple on conquering your fear.
  12. Being negative hurts YOU. Are you negative and don’t even know it? Check out this blog post on positive thinking during your season of raising support by Michael Hyatt.
  13. Are you an introvert? Feeling warn down by all of the awesome but energy draining coffee dates? Check out Support Raising as an Introvert, by the Karani blog.
  14. Reaching out to millennials can confound as you support raise. Gosh, I’m a millennial and sometimes I have a hard time figuring out what to do. Here’s a great post on the subject.
  15. Stories are compelling. Here’s a reminder to share that story of a life changed or your own testimony in presentations.

I hope some of these posts help you like they have me. Do you have a favorite blog, post, or website on support raising? Share it in the comments! – JF